9th International Conference on ICT for Sustainable Development

Authors - Priyanka Tomar, Supriya Srivastava
Abstract - Crisis management is a crucial strategy for businesses and organizations to effectively respond to, recover from, and mitigate the effects of unexpected disruptions. Sustainability, crisis management, and organizational resilience are interconnected in today's volatile environment. The Power of Preparedness aligns strategies with Sustainable Development Goals (SDGs)for long-term sustainability. This study looks into the factors that affect the growth of organizational resilience in Himachal Pradesh's pharmaceutical sector, with a particular emphasis on crisis management techniques. The main goal is to find the essential components that support organizational resilience in this industry. Using both online and offline structured questioners, a sample size of 500 responses was gathered from six pharmaceutical industries, yielding 483 valid responses. Three crucial components - "Innovations and Employee Engagement," "Organizational Resources," and "Organizational Culture and Values" came to light as important contributors to organizational resilience through the use of factor analysis with SPSS software. The results highlight how crucial these elements are to improving pharmaceutical companies' capacity to endure crises and act decisively in their aftermath. "Innovations and Employee Engagement" emphasize how important it is to develop an environment where employees feel encouraged to be creative and take initiative in order to deal with difficult situations. In efforts to establish resilience, "Organizational Resources" highlight the critical role that sufficient infrastructure, financial resources, and technological breakthroughs play. Lastly, "Organizational Culture and Values" emphasizes how common standards, values, and beliefs can foster cohesiveness and togetherness in the face of adversity. The pharmaceutical companies in Himachal Pradesh can enhance their crisis response capabilities and foster an organizational culture that is resilient by acknowledging and giving priority to these elements. Organizations may assure long-term viability in a more unstable environment and improve their readiness for future crises by putting these insights into practice through focused tactics.