9th International Conference on ICT for Sustainable Development

Authors - Halin Manoj, Nanda S, Rhea Rajendran, Vandana Madhavan
Abstract - This study aims to assess employee perceptions of informal learning opportunities within an organization, including their accessibility, relevance, impact on development, and overall satisfaction, alongside general workplace sentiment regarding recognition and growth opportunities. Informal learning is of great importance, given its prominent role in employee performance improvement. Compared to traditional training, the enhanced interactions between employees and the presence of flexible learning and information-sharing options contribute immensely to informal employee learning. This plays a major role in improving employee performance and engagement. For this study, data was collected through surveys distributed to Indian professionals across various industries to gather insights into how management supports informal learning practices. The survey employed random sampling to explore the application of informal learning skills in work contexts and identify prevalent challenges respondents face. The data analysis revealed a positive relationship between employee engagement and opportunities for informal learning through interaction with coworkers and supervisors. Additionally, a sense of value, support for informal learning, work enablement, and social support impacted the strength of relationships between informal learning practices and employee engagement.